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Playonline Viewer installation cannot write to specified desFollow

#1 Apr 09 2011 at 3:28 AM Rating: Decent
Right so i bought FFxi from the steam other day, everything was going great the i got to the playonline viewer error - Playonline Viewer installation cannot write to specified destination folder. Please check your access privilege- Now i looked at a lot of other places and there was really no help, i sent an email to support but who knows when thats going to be answered. If anyone has a fix for this error i would be happy, thanks


Playonline Viewer installation cannot write to specified destination folder. Please check your access privileges.

Bought from steam-

Running windows 7-

Already downloaded the play online windows 7 version, still have the error
#2 Apr 09 2011 at 3:30 AM Rating: Good
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Are you running it as Administrator?
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#3 Apr 09 2011 at 3:36 AM Rating: Decent
Ya im right cliking and going as admin
#4 Apr 09 2011 at 10:47 AM Rating: Good
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I had a problem similar to this earlier - I forgot that I had FFXI installed via Steam, and accidentally downloaded the Windows 7 playonline viewer. I'm sure it has something to do with the Windows 7 playonline conflicting with your Steam playonline viewer, or something like along those lines.

What worked for me was to make sure the downloaded playonline viewer is uninstalled first THEN uninstall and reinstall from Steam. Even fixed some password/ID problems I was having earlier.

Probably not the most elegant of solutions, but hopefully that helps.

Edited, Apr 9th 2011 12:47pm by JojotheThreeLeggedFly
#5 Apr 09 2011 at 11:19 AM Rating: Decent
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Make sure your anti virus is not interfering with any access rights, might try temp disable during installation.
#6 Jul 13 2011 at 7:11 AM Rating: Decent
I am having this problem too, can anyone think of a way to fix it?
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#7 Jul 13 2011 at 9:09 AM Rating: Good
Long odds, but are you installed on a domain? Are you logged into the system as an administrator?
#8 Jul 13 2011 at 1:44 PM Rating: Decent
I run enterprise so Im not the admin but when I run as admin I have the same problem
#9 Jul 13 2011 at 2:11 PM Rating: Good
What directory do you have Steam and FFXI installed in?

We've run into this sort of issue because user accounts have a limit of 2 gigabytes through active directory, and any user account who tries to step over that 2 gig limit gets this error message. User who was at 1.99 gigs simply could not save a 150K Word file to her My Documents, because of the limits of the server. We fixed it for her by changing the group policy to 3 gigs and warning her she needed to clean out some old stuff.

I doubt it applies to your situation in the same way, but it's something to look at, at least.
#10 Jul 13 2011 at 5:42 PM Rating: Good
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I have had this problem on other games. Sometimes for some obscure reason the directory the game needs to write to gets marked read-only. I am usually able to go into folder properties and remove the block.
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#11 Jul 28 2011 at 11:41 AM Rating: Decent
I had the same issue today, I have the ultimate edition i bought from steam and I'm using windows 7. catwho's post asking where steam and ffxi were installed got me thinking. To play the game, i had to go through the steam directory and find that version of the polviewer. C: > Programfiles(x86) > Steam > steamapps > common > ffxi > SquareEnix > PlayOnlineViewer > pol.exe , you should be able to boot the game from there, for anyone having this problem who purchased it through steam. Hope this helps :)

(edit) alternatively i found you can just boot the game through the steam program, lol

Edited, Jul 28th 2011 2:12pm by Theniz
#12 Apr 23 2017 at 10:42 PM Rating: Decent
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I met the same problem, who can tell me how to solve

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#14 Apr 24 2017 at 9:31 PM Rating: Good
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My suggestion is just to skip Steam cluttering up the process and install from SE's official files: here

Just be advised the update process will probably take a minimum of 5 hours once you get all the registration stuff handled.
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#15 Apr 24 2017 at 10:00 PM Rating: Good
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Seriha wrote:
My suggestion is just to skip Steam cluttering up the process and install from SE's official files: here

Just be advised the update process will probably take a minimum of 5 hours once you get all the registration stuff handled.


Usually takes me almost 20 hours to fully download and update. I've just stopped uninstalling when I take a break from the game.
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