SE's Beautiful Billing SystemFollow

Good Morning everyone,

I've been hearing all morning about people being kicked from the game due to CC issues/billing maintenance, but passed it off as their normal end of the month ***** up for certain accounts. Now, about 5 minutes ago, I got booted from the game. I've tried to reconnect and receive the message that I have no active content ID's, when obviously this is an error. I know of least 10 others off hand that have had the same thing happen at almost the same time. We're all from the Ragnarok server and happened pretty much at the same time; just curious if other servers are experiencing the same thing. I've checked the POL site, and of course they say there is a maintenance but it says the affected services are "Playonline". Now, doesn't that normally mean it's the POL interface and not actually XI game works?

Cheers,

Yea happened to me about 10 mins ago. Just happened to my brother.

On Bahamut and this just happened to me, and another LS mate within 5 minutes of each other. Yet my other account is still on. Holiday weekend too, they better fix this crap soon. Was in Jeuno at the AH and got a random error and DCed. Tried to log back in and got the same "No content ID message". Registration server is down so can't even try to reactivate ID, even though I shouldnt have to since i never de-acitvated it. Someone at SE broke something during this registration maint. thing.

How long is a piece of string? Nobody can tell you how long it will take :/

Thanks for the quick reply. The funny thing is, I absolutely, without a doubt know there is enough funds in my account. Something similar to this happened about 4-6 months ago. I used previously using another one of my CC's (which I was using for 2 years straight previously), which was a Verified by VISA card. At the end of one month, I got the message that I no longer had any active content ID's. I went through the process of inputting the information, but it wouldn't take. I then had to use another card, which also was a VBV, to have it take without issues. Which makes absolutely no sense what so ever.

I just think there should be some transparency with their systems after nothing but nonsense after nonsense... I know, preaching to the choir.

My main account has had it's content ID suspended. My alt account (same SE account and card details) got on fine, as did my bf's account (same card details). I know I have the funds in my account. GG SE. :3

Agreed, I just went to my bank to check and the transaction for this month went through with no problem. Unfortunately I think the warning from SE said the registration servers won't be available for re-registering content IDs and such won't be back up until 7PM EST. This blows my plan to skill up while stuck at work all afternoon right out of the water.

Edit: I just saw the updated notice and it does look like they may be back up in just a few minutes. Hopefully my afternoon won't be shot after all.

Edited, Jul 2nd 2011 11:34am by SlaxLeary

Yeah, maintenance over, my content ID is red instead of blue, and it says I am not allowed to reactivate it.

reg server is back online, anyone fixed this yet?

I just got back online. The downside is you must re-enter your payment information to re-activate IDs, even if nothing has changed. This also meant that I finally had to activate VbV which I had avoided up until now. Oh well, probably would have had to next month (I think) anyway.

After you log in to PoL but before you get to the screen where you press play. It's frustratingly counter-intuitive (shocking right?).

Edit: It's the screen with the "shortcut" button to FF. Wait for the rest of the menu and it's one of the options there.

Edited, Jul 2nd 2011 12:13pm by SlaxLeary

Also back on after having to re-verify etc. Good luck!

Yea when I try to re-enter my CC info, it tells me it's not a card eligible for use due to the VISA MasterCard restrictions. Thing is, I have been using this card for awhile now.