*solved*Help! Playonline crashing when opening ffxiFollow

could be a lot of things...first, I'd check your resolution settings. FFXI simply doesn't like some non-standard values and it just crashes and dumps you to desktop without a POL D3DInit Error message. Also, make sure you are configuring everything properly for FFXI (if it's crashing in Full Screen, try windowed mode--something could be tripping up loss of focus on init in full screen mode). Seem to recall a while back that the Steam install was putting a funky path to the FFXI Config tools, not the standard POL path on the start menu, but it's nested under a Steam folder or something.

You could be running up against the old issue with older DirectX games where certain DLL's are not available. The fix was to run the offline installer to copy those libraries to the hard drive. IDK if running the latest DX11 will cut it--in the past people had to run the DX9.0c offline installer or the full blown SDK to fix it.

Newest drivers are not always the answer. They tested the 6x00 series for compatibility with v11.1 drivers, might be wroth it to try older drivers. There is s nice archive of drivers at guru3d.com.



Edited, Sep 21st 2011 7:13pm by BDHERTZER

oh.. just out of curiosity, what is your Power Supply rated at, and how old is it?

That video card alone can eat up over 100w easily when it goes into 3D mode--think it's rated up around 150w under load or something like that. To run stable, probly gonna need at least a good clean 300w or more probably (generic PSU's sometimes can only maintain 60-70% of their rating under load even when new)--an old 450/500w may not be meeting that demand anymore. If you are replacing your PSU, you may want to spend the extra on an 80+ certified (may say nVidia SLI approved or something like that). These things are quaranteed to maintain 80% or more of their rating under load and high heat conditions--and usually have a strong warranty (my Corsair TX650 has a 5 year repair/replace warranty--Corsair typically just replaces).

Corsair has a pretty generic PSU calculator on their site, but Asus has a more detailed one (even though it doesn't have some of the newer options, so you'll have to adjust a bit, like pick an ATI 6850 for the GPU and such)--you may find your current PSU isn't quite cutting it (Corsair recommends a 550+ for my setup, Asus says 600 because I can flag more options like extra fans, PCI devices, etc):

http://support.asus.com/powersupply.aspx

http://www.corsair.com/learn_n_explore/

It's best not to skimp on the PSU--always try to get a little more than you need, as the components degrade over time--so if a calculator says 480, don't shave it close by getting a generic 500/550w model (when it is under load, it may eventually only give 350-400w).

Edited, Sep 21st 2011 8:08pm by BDHERTZER

here's the event viewer report unknown module unknown module path

thanks a lot microsoft ><

Faulting application name: pol.exe, version: 1.18.13.0, time stamp: 0x4e3bcddc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x10b8
Faulting application start time: 0x01cc78b6e89c456e
Faulting application path: C:\Program Files (x86)\Steam\SteamApps\common\ffxi\SquareEnix\PlayOnlineViewer\pol.exe
Faulting module path: unknown
Report Id: 66a27f32-e4aa-11e0-980c-90e6baa78e8f

Found something interesting you may want to look into. It's an older post.. but it may still be an issue, IDK if Steam has recompiled there installer. It was more or less an issue with the version of POL that was installed with Steam, and to fix it you had to install the SE POL viewer over Steams, then let it update to fix it:

http://ffxi.allakhazam.com/forum.html?forum=10&mid=13066286884798338&h=50&p=1#12

A little further down, there are some posts about issues with the FFXI Config tool too you may want to look at.

Edited, Sep 21st 2011 8:34pm by BDHERTZER

i tried installing the playonline from www.playonline.com over my steam version but now it wont see my ffxi wich i did not uninstall i just crushed the old playonline with the new one. is there anyway i can tell my new playonline that ffxi is still there? Cuz i think downloading again via steam would just cause more trouble as i cant chose to install only ffxi it would crush my new playonline with the steam one that "could" be the cause to my problem.

I'm confused. If you had the game disks lying around anyway, why didn't you just install from them? Is there something about a Steam account that only works on Steam's version of the game?