Is SE out of their minds?Follow

They posted this on their main page. . .



So let me get this straight. . . a signifigant number of their customers cannot access their product all at the exact same time just after a major version update and suddenly. . . it's not their problem?

They can't possibly just wait and hope this problem goes away, can they?

I am in health care and we are often told to treat the patient, not the numbers and monitors and such. . . that means, if someone is saying they are having problems breathing, it doesn't matter if their oxygen saturation on the pulse oximitry monitor is 100% or not. . . you give them oxygen becasue they are having difficulty breathing!

In other words, it doesn't matter if the techs say the service is working fine. . . IT ISN'T. I mean, how more basic can you get? It just isn;t working! I don't know if it's their fault or not and quite frankely at this point, I don't care. The game is not working for me and I find it difficult to beleive that comcast and a bunch of other ISPs got together and said "hey, let's go ***** with FFXI players."

Perhaps this rant is overboard, but after 12+ hours on one of my very few days I am off from work where my real life friends are not, I am unable to spend my time playing a game I very truely do enjoy.

Edited, Mar 13th 2007 10:48pm by Pikko

The outage is not only affecting me, as I've seen on the boards as well as the main FFXI page, and it also strikes me as too much of a coincidence to be just my ISP.

So in answer to your question, no I am not SURE, but if I were to wager a bet, I would place a good deal of money on the problem not being my ISP.

Only thing I can think of is there could be some sort of bug that worked it's way into their connectivity code. Maybe it only rears it's head on some hardware configurations?

doubt it since it happens to my 360 as well and I know several PS2 users that are getting the problem too

bleh

Edited, Mar 9th 2007 10:19pm by GladGladiator

I just wish they wouldn't treat us like idiots.

The statement basically says "Our tech guys say it's not our fault and you are a a moron for thinking it is."

as if we were imagioning the server problems.

Honestly, that's kind of how I saw it. But I got used to that stuff due to nearly ALL of their statements regarding problems with RMT, items, etc. The words they use to present their statements really makes it seem like they believe to be superior lol. Well maybe not that drastic, but somewhere along those lines.

I mean think about how long it took for practically every patch change regardless of how simple the solution was for something popular or game changing. It's as if they think that our ideas are failures if they don't come up with them first. Then at a MUCH later date, they'll go about making those exact same solutions that players thought of so long before it. An attempt at making it seem like they're capable? Maybe, but if so then they fail big time. Also it'd be looking too far into the situation lol.

I can't even get onto the POL player without timing out so you're a step ahead of me.

Ok, I've had this same problem all day long. I was thinking though there was an update sometime after the big version update. Personally despite not remembering updating this I didn't get the prompted to update today either. So I just checked all my files and 200ish needed updating. So I'm going to try that and see if it helps.

I had no problems after the update too, the problem just surfaced today morning -- nearly 24 hours after I actually completed the update.

Despite updating 200+ files and a restart i still get stuck at acquiring server data. They better quit ignoring this and fix it soon. I'm starting to get pissed off.

Same exactly with me. I've never had any problems at all, but as soon as I log into Lower Jeuno I get R0. It has something to do with the update, no question.

Incidentally, Lakshmi's "Delkfutt's Tower" area had to be taken down for emergency maintenance. So it could be that collectively, the servers are up and running 'smoothly', but the areas are experiencing issues.