Whenever I read about FFXI "problems", they're mainly about one thing.
FFXI is not convenient, no matter how many points you want to separate that into. And for me, there's nothing wrong at all with the game being inconvenient. I'll elaborate a bit on the following.
1. No gear on AH in three starting cities. As people mentioned already, you're supposed to buy from NPCs. AH prices for lower level gear is overpriced anyway. Thus, should be avoided. Good/HQ gear that can't be obtained from NPC are meant for experienced players. By then, these players would have Jeuno access anyways.
2. Travelling time isn't a problem either. Yes, it's slow at the start, but it's designed so you are familiar with your immediate surroundings first before deciding to journey to the end of the continent. By then (roughly LV20), you'd have access to Chocobo which significantly reduces travelling time. At higher level, there are so many more methods to lessen travelling time such as OP Warp, Teleport, Warp, Retrace, Runic Portal, etc. Can't give Ferrari to a 12 year old straight away, you know.
3. Of course they won't see the point in crafting. Crafting isn't meant for newbies at all. Crafting is a long-term investment, only intended for serious crafters with knowledge and commitment to it.
4. I honestly don't understand why this is a problem. Okay so quest doesn't give you enough money. By comparison, you said that the time to finish the quest can net you 3x more gil. Then go farm.
Now let's see what will happen if these so called "problems" are "fixed":
1. There are armors in the AH of the three starting cities. How many people would want to buy? Not too many at all. Would newbies even have the money to buy these armor? Most likely not. So why even bother listing there to begin with? Pointless. On the contrary, by focusing the good stuff at Jeuno AH instead, these newbies have something to look forward to once they've reached Jeuno. I remember the first time I stepped into Jeuno and felt like I've actually accomplished something in the game by joining where the high level people hung out (though now it seems Whitegate is the place to be).
2. There will always be travelling time, but I'll assume that you want them all instant warp to every zone and then have supercar to ride on for really quick travelling system. Add rollerblades too for while in the cities. Sure it speeds things up, but how unrealistic would that be? This is not Tetris where you just put blocks down after one another. To go from point A to point B, of course there will be time to travel.
3. Let's make craftings easier. What will happen? Everyone will craft, and no one would want to buy the products because everyone (or their friends) can craft it themselves. All sellers, no buyers, ruined economy.
4. Let's make quests to reward players with a lot of gil. Who would farm then? Just make money from quests, and no one will need to farm. Then the crafters would complain because they will be the one who have to farm themselves for ingredients. Then they'll be so angry that they'll put products at ridiculously high price, and then the buyers would moan because the gil from quests wouldn't be enough.
Now of course I realize that those aren't exactly your own complaints, but I would like to emphasize that newbies will have to learn about the game when they're still new. There is a difference between newbies and experienced players. If everything is convenient for the newbies, they will not learn, and they'll end up stupid at higher level. We don't want that kind of players. It's better that they uninstall this game as early as they can.
Quote:
but I just wondered if making the game more noob-friendly is even a concern to the players and devs.
As an individual, I'm not concerned at all. But for the devs, I'd say that they are actually concerned about it and thus, many things have been done in the last half year or so to make FFXI more newbie-friendly. Things that have been done include:
1. Level Sync to make forming PT easier. (search higher level people to fill up the required spot if their search comment mentioned okay for LV Sync)
2. Lowering level requirement for OP Warps. (now players can actually OP to the dunes when they still need to PT there!) Also lowering the warp cost itself.
3. More and more EXP rings (including the one for new adventurer!)
4. Campaign Ops (full EXP reward for players level 10+)
5. Constant banning of those who break ToS, this keeps prices low. While farming items' sell price would also be low, this would make reward from quests (or NPC-ing things) to be more useful.
6. Increasing EXP gain for killing EP/DC mobs.
7. Signet boost bonus.
8. Maybe more things that I don't remember at this very moment.
So I'd say that S-E do care about new players. But personally speaking, I find it perfectly acceptable to make things semi-convenient like now. There is no reason to really dumb down this game too much. Before you know it, people might be asking to solo AV as level 1 character.