Any compromised accounts returned yet?Follow

However after reviewing my account the rep said I wouldn't need to go through all that since my situation is a little differnt than most.

What made your account different?? They told me today to wait till I got an E-mail, I called the very day after I got hacked (12/25/07 hacked,) (12/26/07 called them to report)... what is all this about "first in line?"

Not flaming you, actually I'm glad for you ^^, I'm just trying to figure out what makes one persons problem (in this "hacking" situation) more important than anyone else's to make a them be "first in line".

I was able to recover my account after the hack. Then it got banned due to the dirty credit card the RMT used (literally 3 hours after I recovered it). When I got my account back I changed everything back to my info and used my credit card. So I am able to validate the account but it's banned. SE investigated the incident and determined that it wasnt my fault the account was banned.

What's funny is the rep seemed to know my case when I called. I guess they really do investigate these issues.

But like I said until the account is in my hands again I am not going to celebrate anything.

Got another update.

After being told I did not need to fill out the notary form I received one in email. Seeing as I have a notary and mail facility in my office I filled it out, had it notarized and shipped out.

I then called SE again (after getting busy signals for 2 days) and spoke to another rep. He stated I did in fact have to have the notarized form filled out and then once received by SE it would be reviewed then I would receive an email with instructions to call SE for a new password.

So still the waiting game to see what exactly is going to happen with my account..

Got mine back a few minutes ago... hang in there peeps!

Same thing happened to me, I never lost access to the account and was banned about 5 days later, and tbh I'm pretty sick of the way they are treating it, like I'm just another cheater who got busted.

Anyway it's been over a week since they got my notarized form and they still won't tell me anything. Anyone else has these same problems with their clueless employees, seeing as how you don't have many options, go file a complaint with the Better Business Bureau. If you look SE doesn't exactly have high marks in customer service as is.

Also like I said on another post, I've seen the person who hacked me go through 4 others since i was banned, so not only is this problem bigger than people thought, they ase still dealing with it. Now I don't know exactly how they do it, but seems they ban a credit card, but you are still able to make a new account using it, just get banned on the next system check.

It makes business sense seeing as how they probably get the money from the first months fee from the rmt in question, and I'm sure rmt don't mind spending the ~$12 per mule they use to sell the stolen gear.

So SE gets their money, RMT don't care cause they are raping us by the masses. So yeah seems to me the reason SE is actually doing something, as slow and as handicapped as it may be, is because these rmt were hacking too many people, therefore affecting their bottom line if everyone decides to quit.

But it's sad when a legit player gets banned because of a rmt, all the while that rmt is free to do the same thing to anyone he wants. Granted it was my pc security that was compromised, but the problem really stems from SE and allowing these people to continue doing this, at some point they have to be held accountable.

On top of all this, I'm a ninja who has a rdm and a thf friend, and can be frequently be found camping nms against rmt, or doing other stuff to make money, so it's like at first glance I probably do look like a rmt >.> other than byakkos brutal and my rajas.

So I get this crazy feeling they are gonna tell me I'm not getting my account back. Which if that's the case, then SE really does love it's rmt cause wtf if a legit player can't camp them who can? And also, they keep the STF locked up in a basement somewhere, cause wtf I can't get them to let me talk to anyone that knows anything specific about my situation?