Newly Hacked accounts and RMT charactersFollow

Hey but if they wanna keep some kind of integrity to the game then they really need to buckle down and fix something. They are losing players left and right because of things like this. People are leaving because of stupid crap like this. They are losing business, so if they pull thier heads out of thier asses and start doing something they may look better as a company.

Actually, that kind of crap can be outsourced to an inbound company for around $5-10K a month in RL (I know the minimum pricing scheme for CS, I used to work inbound management. Sooooo happy to be in outbound B2B these days. No retarded customers yay!)

The fact that SE has failed to do so indicates to me that they are unwilling to lose $120K profits a year to offer 24/7 customer support. :/ Consdering they make 5 mil a month off us, that's a little lame.

People, please learn to protect your accounts. As much info that has been posted here I'm amazed this is still happening so frequently. I can understand how upset the people who have been hacked are, but at the same time blaming SE for your lack in security and expecting to have your account 100% returned is like blaming the police when your house is broken into and expecting them to replace things.

In the end we are responsible for our own security. Spread the word to your linkshell and your flist. Thats what I did. Use your AV, Firewalls, etc. They can't help if they aren't used.

I would suggest you check the settings on your firewall then, because its impossible for anything to go out from my pc without me knowing it. This is precisely what saved my wife's account when this first started happening.

As far as your account goes, believe me when I say I feel for you. Thats alot of work to lose. If this had happened to me, I would not even bother with the red tape of even trying to get my account back, I would quit.

Well everyone has to look at it like this. the rmt got booted out of ffxi for the most part, and know they are trying to find ways to kill ffxi for good. by taking everyones account, it one still kills the economy, two makes people want to leave for a competitor, three makes new people see this kind of stuff and not wanting to play this game. SE is losing lts of money right now due to this and i believe they will have to do something soon or you will see ffxi come to a screeching hault.

Umm.. maybe because FFXI is the only one that lets you be any job you want to be on one character?

Ignorance of how the game works.. that's a big lol there.

Edit: had to quote this guy because he got sub-defaulted so fast.



Edited, Jan 29th 2008 6:58am by ZelgadisXI

FTFY (Wow I've always wanted to get to use that)

I just don't like to see people being overly confident. If a program tricks your firewall into thinking that it's something that you have allowed it will let it right through. Also people need to remember that a virus program only catches the stuff it knows. When we get those virus updates protecting us from this virus or that virus it's often because someone else was infected by that virus and now the AV software makers are aware of it and can add detection for it. The same is true of spyware. Depending on your software, you may get occasional notices about a program trying to access something that it shouldn't or that a program is behaving suspiciously. Until the spyware software knows about new a key logger or something along those lines, those little warnings or questions are all you have.

I don't want to sound like I am telling people that we are all doomed and that you will get infected by a virus/spyware no matter what you do. Just trying to point out that we can never truly be 100% secure and this is why SE needs to (and should have done so about 5 years ago) update their procedures for dealing with these matters.

Edited, Jan 29th 2008 1:42pm by MrTalos

Got my email from SE. Filling out the verification paperwork and getting it notorized then sending it to SE asap.

Still going to be a long road to recovery I believe in getting gil/items restored, but the future is looking less bleak. Anyhow, good luck to all you ffxi rangers out there on getting your accounts back to normal.