Secured Credit Card FAQFollow

Well it affected also non NA players using NA eddtion on PC.

So... I was banned coz my card was declined, even tho i had money and its valid till 2012. Now.. from what i read all over here i have like 3 solutions:
1) find some1 with PS2 or Xbox and ask him to put my card info and repeat that thing each month coz my card isnt VbV and i assume if SE kick me this time it will each following month. (and i have known 0 ppl here who play FF on other platform then PC)
2) I can call Se and they will update my info, hmm call USA, wait on hold for not know how long, and then repeat it each month.
3) Go to 1 of 2 banks in whole country (nice we have 2 on official visa sie in france there is no bank supporting this system) make new account pay for new card pay for account each month only to play FFXI.

hmmm... first time a big international company not want my money, first time it prevent me from spending them for now and for their future products.
hmmm.... the world is going to end.
I am vewy vewy scared.


Edited, Aug 4th 2009 2:43pm by piszejp

I'm not panicking. Pissed, insulted, and irritated that once again SE solves a problem by shoving the solution down our throats, making us jump through hoops to play.

Sorry Bro, that was me. I'm out buying all sorts of new stuff with your credit card.

This post sent from my new iPhone. (Thanks again sucka!)

This is incorrect. They will tell you you need to get a new card. They cannot change your payment information.

yep I am in the same boat, none of my card issuers are part of securecard or verifiedy by visa, and SE/POL is really not doing anything about it. They screwed their system up and can't fix it. Twice now I have had reps call and try to update the info over the phone but it doesn't work for them either. All they can say is that they are working on it. It has been 11 days (08/01/2009) of not being able to play now. Not that it is that big of a deal I guess, I am hoping that my dynamis ls is forgiving because my attendance will have fallen to the point that I will no longer be able to sponsor runs, which definitely sucks. I worked hard to get to that level. I guess that is me keeping my hopes up that they will actually ever resolve the issue.

They actually suggested I should open a new card from a supported issuer. While that probably would resolve the issue, it is an unacceptable option. I am not going to go open another credit card because they screwed their system up. I imagine as each month passes this is going to affect an increasing amount of people, and eventually they will actually 'really try' to fix the problem.

Forgive me for pointing out that Blizzard has also suffered a huge reduction in players, after they announced they are ending WOW at level 99cap (only a few more expansions off), and screwed up Death Knights & Warlocks (according to the player base). Maybe that's why I have seen many former WOW players invading CoX (dominantly on Freedom server) overloading AE and PVP areas. And bringing all their game terminology with them.

With that said, I truly hope you are right about a 'real fix' being in the works FeloniusXI.

I have already made it clear opening another bank account just so I can play FFXI is not right to demand/ask of me. Being that I maintain the 4 accounts of myself and my husband, I already know even if they call me back, they won't be able to combine the payments for the accounts. Eventhough two are linked under their 'SE Acct' because of my former security token. They need to fix their system. As a 24 hour wait between times you can use the same card number is retarded. so in essence what they are saying is that I need 4 new bank accounts/cards.... Not going to happen.

~Makai

P.S. Of all the game companies that look to be doing well, and even expanding their supported games... NC Soft is nothing to sneeze at. (Aion, Star Trek, Champions Online, City of Heroes & City of Villains <CoX= both city of games>)

You might want to clarify that statement and the op, I'm assuming it applies to players with a USA acct that are living outside the USA, because to my understanding this was effecting USA accounts only, so no need for a JP or EU account to need the update.

You only get that if your an admin on a premium site apparently.

Why did I get downrated for pointing out that this FAQ contains *inaccurate* information? If your card is not supported, you have to get a new one (at this time, at least). You *can't* just call POL and have them change your credit card info. The FAQ needs to be changed to show this, because this is the primary issue people are angry about.

Did you specifically say that you wanted him to change your information for you or did you simply ask him what to do? It's sounding like if you call to ask what you should do, they'll pitch the 3D secure cards. Can you try calling again and this time insist that they change your information, let us know what happens.

I have a Bank of America card and mine wasn't supported, though mine is a Visa.

Can anyone confirm that this works? I have recently been issued a new card by my bank, and while my old one worked with Verified By Visa, the new one doesn't seem to. I just assumed that they would expect that I would register the card via a computer and then change the information via the POL viewer. I have been running in circles with my bank (Chase FTL!) and Visa, and think I've maybe found an imperfect, if not viable, solution. But if I can just set it up with my PS2 (which is where I play anyway) and it'll actually charge through, then I'll say bollox to the alternative method and do that.

Plese let me know if this has actually worked for anyone!

Thanks