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Character DeletionFollow

#1 Feb 25 2016 at 3:36 AM Rating: Decent
6 posts
I played FFXI under Bruteforcer for about 3 years before switching to FFXIV in 2010, and stuck with it even after a lot of people went back, and left for other games. During the transition of ARR from Bodum to Excalibur my character got wiped out. I've made several attempts to get them to restore the character over the years but no dice. I downloaded the PS4 demo recently and thought about playing more, because the leveling is 10x faster now, but, I really can't get over the deletion, and Square really doesn't care. I like the game but it bothers me because how would I know if the same thing wouldn't happen again? They also don't let you post in their forums to discuss these kinds of things without paying. Has anyone been around since then? I don't have any friends that play anymore but I never thought to research or ask did this happen to a lot of people during that transition?
#2 Feb 25 2016 at 4:00 AM Rating: Good
863 posts
Didn't happen to me or anyone of my friends who played. I doubt it is common even if it obviously did happen. I would not be worried about it happening again though because although it is bad that it happened the game is in a completely different state now than it was when it was basically remade into ARR. If you feel like giving it a shot again because you think it looks fun, do it and don't worry about something that is very unlikely to happen again.
#3 Feb 25 2016 at 4:27 AM Rating: Decent
6 posts
Thanks, right after I wrote this I got an email that it may not have actually been deleted so they are looking again. I'll update if it goes anywhere.
#4 Feb 25 2016 at 5:25 AM Rating: Decent
6 posts
So foot in mouth, or third times a charm. It turns out that even though the Mog House always showed my character missing, it was actually sitting active on Excalibur and awaiting transition. I don't know why I or Square didn't realize that before but, it's fixed now :)

Edited, Feb 25th 2016 6:26am by moosepn
#5 Feb 27 2016 at 11:58 AM Rating: Decent
6 posts
For a few hours it was good. I didn't really mind that they chopped my 1mil gil to 100k. I didn't mind that most of my main cnj skills that was setup more like what's now a blm were gone. My thm level was entirely gone. There was some additional burn in that any items that didn't transfer they also transferred to gil before chopping it by 1/10. I felt I was able to look past this, and missing out on any perks I would've gotten if they had figured out the problem 4 years ago. Some of the vet perks I probably could have argued because I have the beta licence, and the 1.0 licence registered to the account in addition to a payment history before they went FTP. For the non vets it went beta, then paid by the month, I don't remember how they credited that but then free to play for a year. then back to pay by the month at the start of ARR. Anyway after about 3 hours they locked the account down for a reason still unexplained and won't unlock it. 4 support tickets and 3 days later still locked. So it would seem that while my THM level didn't transfer from 1.0, the general level of support did somehow :) The funny thing is the account was legitimately hacked before ARR. When they finally fixed it I logged in to find everything was gone. It was like the grinch that stole christmas....not even a potion. All I got was an apology from SE, but who's going to hack an account on the same day it's reactivated after 4 years really?
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