Banned for RMT?Follow

I did. I was banned on June 21st (Sunday), and got a ban complaint filed on the 22nd (Monday). I kept calling in to customer support every day that week to check on the status and on Friday I was finally told that they investigated my account and decided it would remain banned. Of course I was like wtf I did nothing wrong, and the rep told me this ban was the hardest to get around unlike the ban in May for charge backs or the current ban in July for RMT activities. I even had a GM verify I had 0 strikes against my account and even he could not understand why I am permanently banned.

When I asked what I was banned for, all they would tell me is "irregular activities" but would not tell me exactly what it was. Then this 3rd round of bans came in the form of the RMT bans, which a lot had to do with gardening. Customer support said if I was banned this month due to RMT, I would have had a better chance of getting my account back and they would have told me exactly what I was banned for. So apparently being banned for being a RMT isn't as bad as being banned for borrowing a family member's credit card temporarily. I should have just started selling my gil online or something...

But anyway I haven't really heard of anyone in the June wave of bannings getting their account back. Nobody knows exactly what that ban was for, and customer service is keeping the details on that locked up tight. They also are making it nearly impossible to get their account back, making being a RMT even more inviting because customer service told me that they had a better chance to get their account back. I was finally told by one representative it had to do with "irregular CREDIT CARD activities" but that still isn't enough information on exactly what activities are irregular enough to get permanently banned for, especially when I still paid my fees every month and have nothing else wrong with my account. I mean any other company will allow the use of another credit card as long as they have some form of documented authorization, which I called in to customer support to give them voice authorization when I used it. But I don't know, I've already had 2 ban complaints filed and they still told me I am going to remain perma-banned. I'll see what this letter to Bisby and this complaint to the BBB does.

Only one way to find out...

This


+These


We march on SE destroying their office supplies and eatting all the bagels and when they BEG for mercy we just scream "YOU HAVE TO LOCK OUR AUTO-REGEN!"

I love how the majority of the people banned (myself included) received emails stating that "NO NEGATIVE CONSEQUENCES WILL BE TAKEN AGAINST YOUR ACCOUNT". Obviously that's complete and utter ******** since they were just using the whole chargeback thing as a way to sugarcoat mass bannings of innocent players.

The "chargeback" is the initial thing they told my brother. When he demanded proof, they could only say, "Oh, look, you have a perfect record... There's no charge back listed, but that's the reason I'm told to tell you for the ban." It was a load of crap. My brother fought with them for quite a bit until the rep finally said, "Look, you've got something that suggests you are RMT, and hence, you are banned." At that point, my brother exploded. The funny thing is that there were six accounts in use for each of the runs... it's funny to me that only one of them got singled out.

They really aren't the brightest about this at all. Eventually, people are going to realize that no matter how fun the game is, knowing how you're going to get handled when they ***** something up is going to drive away enough customers that their MMOs won't benefit them at all.

Posted this in another thread, but since this is a great thread for peeps to get caught up on with whats going on here's that part of SE gloating about our bans:

SE GLOATING ABOUT OUR BANS

I like the part where they say "btw don't forget to report more people."

I'mm activate an account and go make reports about everyone I see thats selling items from gardening, people that camp any NM, people that xp in zones where the drops from the mobs might make gil, and anyone thats generally not JP... I'm so upset.

Isn't that the point if making the numbers public, so that the stf can gloat and say see what we did, we did get em, we got the rmt.

after all that was why the stf was invented, was due to outcry for a long time of rmt controlling the economics of the game and things being way to inflated.

Edited, Aug 6th 2009 5:51pm by shibaaa

Nah actually if you follow my posts, i'm outright depressed it happened to everyone... I even feel bad for RMTs atm lol...

Take a joke when its a joke, why would I make such an outcry about this situation and then pay ---> SE <--- to gain access to hurt others????

Anyways its not like you didn't have a point.