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SOE Outlines 'Make Good' Program

Sony Online Entertainment's games have been offline for almost two weeks following a recent attack by hackers, and we're all anxiously awaiting any news regarding the status of the company's services. While it doesn't give an estimated date for when the games will be live, SOE's latest update outlines its "Make Good" program and unveils its complimentary Debix “AllClear ID PLUS” identity theft protection program in the United States.

As previously announced, all impacted players will receive 30 days of game time added to the end of the current billing cycle in addition to one day for each day the system is down. Players will also receive the following items once services resume:

  • DC Universe Online: Batman and Two-Face Inspired Masks and 30 Marks of Distinction
  • Free Realms: Free daily items (7 to collect)
  • Clone Wars Adventures: Count Dooku v2 Outfit
  • EverQuest: A series of events, including Double XP, Double Rare Mob Spawns and Double Faction Gains
  • EverQuest II and EverQuest II Extended: A series of events, including Double XP, Double Guild XP, Loot Bonanza, and City Festivals
  • Vanguard: Saga of Heroes: A series of Double XP events
  • Star Wars Galaxies: Bounty Hunter Statue, a miniature model of Boba Fett's ship, the Slave I
  • Magic: The Gathering - Tactics: Four of each of these spells: "Ivory Mask", "Duress" and "Angelheart Vial", plus 500 Station Cash
  • PoxNora: Limited edition Carrionling, Welcome Back 5K Gold Award Tournaments and two Draft Tournaments, plus 500 Station Cash

In addition to the above items, lifetime subscribers will receive 20,000 coins for Free Realms, 7,500 Galactic Credits for Clone Wars Adventures and 10 Marks of Distinction for DC Universe Online. Station Access subscribers will also receive 500 Station Cash.

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Sony's Identify Protection Offer
# May 14 2011 at 12:49 PM Rating: Decent
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Has Sony sent any details on the identity protection insurance for 1 year that has been discussed and posted on the EQ client login screen news? I've received zero emails from Sony regarding this protection offer for any of my SOE accounts.

Regarding subscriptions and "free" 30 day extensions, be aware that even long term subscriptions now auto-renew. There was a time when any subscription over six months required players to manually renew. I've been a long term renewal subscriber for years, having being formally addicted in 1999 and making a decision each year that I'd likely still be playing for another one (or two) years with my accounts. The cost savings were significant over time.

Reviewing my account info a few months ago I noted they were all set to auto-renew for 1 year upon expiration. I didn't want that so cancelled all and re-subscribed for a monthly subscription (which won't take effect until the current subs run out this fall). I will re-evaluate at that time. So just a warning to folks with long term subscriptions who may NOT want them renewed for another long term autmoatically.

Edited, May 14th 2011 4:45pm by venchant

Edited, May 14th 2011 4:47pm by venchant
getting my fix
# May 13 2011 at 8:00 PM Rating: Decent
5 posts
OK, I understand that what happened, happened. I can't change history. I've been playing EQ from 1999 to date. I have 5 accounts but I consider myself a very casual player. Saying that, I need my gaming fix. I've tried WOW and it's OK for my playing style but not really what I'm looking for.

I've started playing Rift and it's looking great! I miss my EQ but with this game, a little less and less each day. Maybe after 28 days of no EQ, I'll have my EQ habit kicked. We'll see Smiley: nod

Good luck Guys and Gals, Hope you get your fix soon. Smiley: grin

Edited, May 13th 2011 9:10pm by EliaYowster
How much info do they have to reload?
# May 13 2011 at 7:33 PM Rating: Decent
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Disclaimer: This is not an apologist post for Sony.

I was thinking though.

Game is 12+ years old.

Trillions of bits of information stored server side for every single 'toon currently existing, active or not.

Every item you ever destroyed, sold, bought,traded or stored.
Every key/flag your 'toon ever acquired.
Every faction hit, good or bad.
Quests you have done or partially done.
Every AA ever earned and what it permits a "toon" to do.
Plus, I don't know what all else (My "nerd" quotient never exceeded 45% much to my embarrassment),but think about it a second.

Anyone who actually thinks Sony (SoE in particular) could possibly manage to have ALL the trillions and trillions and trillions of bits of information accurately reloaded on new servers in 30 days or less has GOT to be smokin' some good stuff! That includes the poor "lackeys" that Sony has posting "updates" on Facebook, Twitter, etc.

How much info do they have to reload?
# May 14 2011 at 5:58 AM Rating: Decent
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26 posts
Every time they do a major patch they take the game down. Reloading the game is not a problem. It is the network security they are working on.
____________________________
Guild leader of Lions of the Heart for the past 15 years. New and returning players along with veterans are always welcome to join us on Xegony. See our ad in the recruitment forum! https://forums.station.sony.com/eq/...aiding-family-friendly-xegony-druzzil.217197/

How much info do they have to reload?
# May 14 2011 at 8:10 AM Rating: Decent
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when the game goes down they are only making changes to existing information , not transferring all data from server to server

try fulling up your 1 tera ( 1000gig ) HD and transferring it to another one in a timely manner.

Then do it once for every zone in EQ
Then repeat process for every server
now a few more times for instanced zones
now a few more times for characters.

That what Adani is driving at.
/sigh
# May 13 2011 at 6:48 PM Rating: Decent
I had a slight glimmer of hope tonight, after clicking on the Station Launcher, and it appeared to be updating.. Alas, Log-in attempt failed due to time-out. =(
No Planetside love?
# May 13 2011 at 6:06 PM Rating: Default
Nothing for PlanetSide?
update?
# May 13 2011 at 5:45 PM Rating: Decent
22 posts
so whats the latest update? im not a facebook fan will never touch the site. is soe back online? why did duesex get theres back up in few hours? soe site says same thing for 2 days now. wifey honing her kos for me! hurry please soe
update?
# May 13 2011 at 7:01 PM Rating: Decent
krazykrazy wrote:
so whats the latest update? im not a facebook fan will never touch the site. is soe back online? why did duesex get theres back up in few hours? soe site says same thing for 2 days now. wifey honing her kos for me! hurry please soe


if you're KoS.. then here's a few suggestions:

  • dress up as a mob and let her beat on your for a while
  • make up a quest(maybe leave a trail of her favourite chocolates to start), make sure it will keep her frazzled, yearning for more, and occupied for hours, but a glow of satisfaction at the end(if i have to explain you're a bad hubby period!)
  • take over the current daily boring tasks.. you know the farming type ones we all do in our daily games, just use other inventive names like dishes, and laundry for them...
  • dress up as a mob and let her beat on you a while.. oh wait already said that one...

  • i'm sure others could make a few suggestions
    Thurmon
    # May 13 2011 at 5:20 PM Rating: Decent
    i'm down for the "thurmon is an idiot" club...can we get pinatas that look like him, then beat them with sticks? <333
    Thurmon
    # May 13 2011 at 5:39 PM Rating: Decent
    Now there's a name I haven't seen in awhile. Karth and I are playing on Luclin-Stromm atm in Wrathful Inquisition.. you should hit us up sometime

    (Current character name is Arandris)
    surprised!
    # May 13 2011 at 5:17 PM Rating: Decent
    22 posts
    they werent shut down as long as soe! they got the job done right away?
    links
    # May 13 2011 at 5:11 PM Rating: Decent
    why are there links put on my post?
    roflmfao
    # May 13 2011 at 5:09 PM Rating: Decent
    22 posts
    that got me laughing
    shutdown
    # May 13 2011 at 5:09 PM Rating: Decent
    How can there be updates, and why when we are locked out?
    Eidos and Deus Ex also hacked by Anonymous
    # May 13 2011 at 5:08 PM Rating: Decent
    Anonymous Hacks Eidos and Deus Ex Websites

    Clearly, we're in a whole new world of security breach threat and the immediate burden companies will have to incur to stand up to it.

    For those of you hotheads still coming here posting "the sky is falling, Sony hates us..." - guess what, it's not just Sony after all.

    Oh, and I'm in the Anti-Thurman club :)

    Edited, May 13th 2011 7:17pm by jasber
    Eidos and Deus Ex also hacked by Anonymous
    # May 13 2011 at 5:31 PM Rating: Decent
    3 posts
    I was just gonna say , Whos Next ??...
    No-one is safe from this hacker, Either Corperations or the unwitting shall fall victim this piece of used toilet paper .... Hope he finds that having is not so pleasing as wanting....
    too funny
    # May 13 2011 at 5:08 PM Rating: Decent
    OMG relax people, but ya that is funny.........
    Thurmon is an idiot...
    # May 13 2011 at 4:55 PM Rating: Decent
    IMPORTANT! EVERYONE PLEASE READ!

    I have gotten all the funds together; and have gathered all the necessary permits; and I've filled out all the proper forms and paperwork...

    So without any further delay, I am officially forming the new:

    THURMON IS AN IDIOT CLUB!!!

    Absolutely ALL application will be accepted, regardless of race, creed, sexual orientation, MMO preference, or base intellect! Simply respond the this post and help keep morons from saying SERVERS UP just because they are lonely!

    HELP FIGHT IGNORANCE... JOIN TODAY!!!
    Thurmon is an idiot...
    # May 13 2011 at 5:35 PM Rating: Decent
    Mcogre wrote:
    IMPORTANT! EVERYONE PLEASE READ!

    I have gotten all the funds together; and have gathered all the necessary permits; and I've filled out all the proper forms and paperwork...

    So without any further delay, I am officially forming the new:

    THURMON IS AN IDIOT CLUB!!!

    Absolutely ALL application will be accepted, regardless of race, creed, sexual orientation, MMO preference, or base intellect! Simply respond the this post and help keep morons from saying SERVERS UP just because they are lonely!

    HELP FIGHT IGNORANCE... JOIN TODAY!!!


    we can play pin the tail on the donkey, or better yet.. darts.. very sharp darts... yes i am happy to join the club who beats on the mental midgets who think they are funny, when they are really annoying, and are too dense to get it.
    EQ "make-goods"
    # May 13 2011 at 4:23 PM Rating: Decent
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    27 posts
    EQ gripe: I am max on aa's, levels and have all the factions I need. -as do so many that play. What good is a double-xp, double-faction period for us that have no need?
    ____________________________
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    EQ "make-goods"
    # May 14 2011 at 12:32 AM Rating: Decent
    Mishafael wrote:
    EQ gripe: I am max on aa's, levels and have all the factions I need. -as do so many that play. What good is a double-xp, double-faction period for us that have no need?


    I'm in the same boat. I was really hoping for station cash to spend on my house, but I'll be happy just to have my game back. And happy for my friends that can use the xp.

    Mazeron, you are right. It's the enjoyment of playing. Most of my fun these days comes from helping people and enjoying their excitement when they get something cool. So double xp and spawns is fun still, but something enjoyable for my own toon would be really nice too.

    Edited, May 14th 2011 2:38am by Saedana
    EQ "make-goods"
    # May 13 2011 at 6:50 PM Rating: Decent
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    1. whats the point in playing if your max everything-that-matters?

    If its for the people and fun playing , well your getting that whenthe servers are back on.

    Otherwise.. roll a new toon and go with it =P
    EQ "make-goods"
    # May 13 2011 at 5:37 PM Rating: Decent
    13 posts
    That's what you get for being in such a hurry to max out your level/AA's. You should have spent more time just exploring. /wink
    thurmon!!!
    # May 13 2011 at 4:22 PM Rating: Default
    22 posts
    you LIAR!!!
    Nice Job Adani
    # May 13 2011 at 4:10 PM Rating: Decent
    Two great links Adani. What concerns me most from the letter is:

    • adding additional automated software monitoring and configuration management to help defend against new attacks;

    • enhanced levels of data protection and encryption, as well as additional penetration and vulnerability testing;

    • enhanced capabilities to detect software intrusions within the network, unauthorized access and unusual activity patterns;

    • implementation of additional firewalls;

    • expediting a planned move of the system to a new data center in a different location with enhanced security; and

    This from a company that has trouble patching a 12 year old game lol.

    I can easily see a week or three of "The system is coming down for a security patch" once they go live with this.

    Thurmon "servers are up"

    If this isn't true I hope Zam bans your account :)
    nooo
    # May 13 2011 at 4:02 PM Rating: Decent
    servers arnt up yet i just tried to log in. it took a minute to tell me they werent upinstead of just saying disconnected. but they are NOT up yet as of 301 pm PC time but i am remotly happy with the make good plan. i like double rare spawns.
    Debix "ALLCLEAR ID PLUS" program
    # May 13 2011 at 4:00 PM Rating: Decent
    Was just curious if anyone else noticed the irony of a Corporation that has "possibly" lost your personal information, offering a personal information protection program, where you place ALL of your personal and credit information in a electronic database to be "safely" watched over by people of their choice?
    servers
    # May 13 2011 at 3:56 PM Rating: Default
    where is that info on servers?
    servers
    # May 13 2011 at 3:47 PM Rating: Decent
    servers are up
    servers
    # May 13 2011 at 4:32 PM Rating: Decent
    Welcome to my ignore list.
    servers
    # May 13 2011 at 3:55 PM Rating: Default
    where u get that info?
    Coincidences accrue?
    # May 13 2011 at 3:47 PM Rating: Decent
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    http://www.pnwlocalnews.com/east_king/kir/news/121658229.html


    http://www.businessweek.com/magazine/content/11_21/b4229035889849.htm?campaign_id=rss_null

    Edited, May 13th 2011 12:02pm by Adani

    Edited, May 13th 2011 12:07pm by Adani
    tonight.....
    # May 13 2011 at 3:44 PM Rating: Default
    eq is back tonight
    tonight.....
    # May 13 2011 at 3:59 PM Rating: Good
    22 posts
    liar!
    SoE is hated - take a hint customers
    # May 13 2011 at 3:42 PM Rating: Default
    Lol. Stop playing SoE games, every SOE game I've played - it seems that the vast majority of customers are super unhappy with SOE, compared to other major game companies - they seem to be the most hated by their own subscribers.


    Clearly there is something to be learned from this: Playing an SoE game ultimately will make you unhappy. Just stop.
    It's not just gamers who are upset
    # May 13 2011 at 3:13 PM Rating: Decent
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    http://www.industrygamers.com/news/playstation-network-heres-the-official-letter-sony-sent-to-publishing-partners-exclusive/

    PlayStation Network: Here's The Official Letter Sony Sent to Publishing Partners [Exclusive]
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