1

Search and AH Technical Difficulties (Aug. 20)

From Square-Enix: This is a follow-up regarding the Search function and Auction House technical difficulties occurring since Aug. 20, 2005 4:15 (PDT). It has come to our attention that this will require some time until the issue is resolved. We will continue to investigate and conduct every operation necessary to fully resolve this matter. We deeply apologize for the inconvenience. [Date & Time] From Aug. 20, 2005 4:15 (PDT) [Details] Search function and Auction House being unavailable. [Affected Services] FINAL FANTASY XI

Comments

« Previous 1 2 3
Post Comment
Search
# Aug 23 2005 at 12:26 PM Rating: Decent
Oh my goblin... everytime i check on ah, it keep saying "Search Failed" i can't buy my armor, hope this is already been fixed... (^.^)

Edited, Tue Aug 23 13:41:38 2005
Maint.
# Aug 22 2005 at 11:42 PM Rating: Decent
43 posts
/grumble... stupid comp...

Edited, Tue Aug 23 00:42:22 2005
Maint.
# Aug 22 2005 at 11:41 PM Rating: Decent
43 posts
Ok people... I know some of you like to play and they always seem to have maint. right as you have free time (like me) but really... maint. isnt always bad... Like they add more mobs, quest all the BS and makes the game more fun!! I mean really people complain about the Sun Breeze Festival maint. and then every1 enjoys the event.. Just consider that during the maint. they are making everything right and keeping it right isnt always the easiest thing... MMORPG's are HUGE so many things can go wrong in maint.

i say hurray for SE giving us a great game and keeping it great even if i miss a little play time
ZOMG HAXOR!!!!
# Aug 22 2005 at 5:42 PM Rating: Default
**
331 posts
omg u peeple, dew knot u c wut da prob iz? itz dee ol gilsellorz and fishbotterz hoo gotz banninnated. omg duh, dey haxor dee servors and ruin my lyfe. and dey iz all from china, omg wee shood totalee jus blew up china, den all are probs wood b solvered. like omg....
Huh?
# Aug 25 2005 at 2:06 AM Rating: Default
can u say that again? In english this time
Huh?
# Aug 25 2005 at 2:06 AM Rating: Default
can u say that again? In english this time
Huh?
# Aug 25 2005 at 2:06 AM Rating: Default
can u say that again? In english this time
Huh?
# Aug 25 2005 at 2:06 AM Rating: Decent
can u say that again? In english this time
Huh?
# Aug 25 2005 at 2:04 AM Rating: Default
wtf u onabout, speak english
well...
# Aug 22 2005 at 4:31 PM Rating: Default
theres always the possibility that they say one thing is wrong and really its something else. I hear the same stuff from them so often thats what im starting to think. W/E either way. I do, however, find it REALLY odd that as SE gets bigger things take exponentially longer and get thrice as annoying to deal with.... why? well, theyve grown in size, money and weight SO MUCH in the past 5 or so years, especially recently, that ud automatically expect: less problems, more staff, FFXII to be out (in America even), and FFXI to be damn near pristine all the time. Am i asking too much? lol, not from a multibillion dollar corp. who happens to be putting out 12 crappy games, "one a month" from now till 20XX. I agree with everyone who said they REALLY REALLY need to reprioritize. Stop franchishing and focus on what uv got... u know how many ppl stopped playing FFXI already, and u know why too. Focus. Be sure and rate me down extra for being negative intelligently, thank u. O sweet, 2.5 hours past maint. due to be finished^^ Thats' what, 2 gods that i dont need a /sea or ah to fite or gather ppl for. Rad. And anyone who's got a negative retort to the already negative, give up and shut up unless theres something original in there, please.
RE: well...
# Aug 22 2005 at 11:53 PM Rating: Default
43 posts
ok STFU.. unless u made a MMORPG that is 100% perfect and never ever need maint. u can ***** at SE... Just a litte FYI making a game is a little harder than u think so when u think that since they have all these people and money they should have it down pat u need a slap in the face. Not all their money and people go into this game. And sorry maint went over 2.5 hours.. get a ******* life and go do something else. I play as much as anyone else but when maint comes up i find something ELSE TO DO!!!!

Anonymous showve this complaint up your *** where you personality is

and i dont care i just got rated down i stick to what i said... and u should get enough balls to actually reply to the damn post *****

Edited, Wed Aug 24 01:09:19 2005
RE: well...
# Aug 22 2005 at 5:32 PM Rating: Decent
**
331 posts
*hands Anonymous a kleenex* Don't cry, dry your eyes. Here comes that mithra with those 2 little guys...

Edited, Mon Aug 22 18:40:46 2005
a completely useless revelation
# Aug 22 2005 at 4:05 PM Rating: Decent
i think i know why some ppl lose it completely (still bored waiting for maint. to finish, 2 hrs late). U know how this game works... its a gigantic chain of chances: u go out and take the risk of lvin a char when u know ull die and lose exp...u camp an nm or hnm knowing that u MITE still be there when it pops, that another char could beat u to it, that when u kill it, even with a /thf or hi lv TH u STILL mite not get it (technically u could go forever w/out gettin what u need). The whole game is made up of things like this.... which is what makes the game so rewarding when u get what u need done. After 12billion different in game versions of this ingeniously applied risk, i can't blame a soul for being ticked off that they cant even get to ground zero to START risking. However, it's gonna make appreciation for the game grow once the maint is over.... but only for 30 sec.... not like the appreciation u have for that particular claim or piece of equipment.

Did this bother u? check the heading i warned u lol.
I killed Doyle Hargraves with a lawn mower blade
# Aug 22 2005 at 3:01 PM Rating: Default
You ought not talk like that, you just a boy!
Hello?
# Aug 22 2005 at 2:40 PM Rating: Decent
hello?.. can you hear me?... Hellllo?... Hellllllllllllllllloooooooooo?.


this is a real life transcript of call to SE
RE: Hello?
# Aug 22 2005 at 4:32 PM Rating: Default
Ok you will all enjoy my d/c problem. So this happens once to two times every 3 hours or so. I will be kicking *** in a group or even soloing an avatar (which reallu pissed me off by the way cause when u d/c on a avatar it kicks you out of battle and you have no warp scroll, death warp pretty much), anyways, everything around me will stop my R will go to 0 it looks like this
s: 71
r: 0
then 5-10 seconds later everything moves then this happens

s: 51
r: 235

so basically every 5-20 seconds the game will jump in and out of freeze motion, im the only person i can see moving for that alotted time. if i zone... i d/c my connection creeps down to zero slowly.... but will not disconnect me from the server. so basically im screwed either way, and usually being the main healer in a group, my group members are screwed too.now the funny thing is. my connection will do this for 5-7 minutes then reset itself. all i want to say is, get a better server that doesnt require so much bandwith SE, or put more servers up, do something so that these d/c will stop happening, i'm willing to bet everyone d/c's at least once a day when it's really important, i just hate the fact we cant play for a solid couple hours without d/cing, and i have a life. I work 6 days a week in a restaurant and maintain a g/f for the last 2 years and go out clubbing, so when its me time... i would like to just play what i pay for, becuase i like to enjoy the time i have playing the game instead of logging in 10 times to see...
"That character/s is already logged in, pelase wait a few minutes and try again" if u feel me rate up, i know most of you do
RE: Hello?
# Aug 22 2005 at 5:36 PM Rating: Decent
**
331 posts
Sounds to me like your router sucks.
Oreo
# Aug 22 2005 at 2:37 PM Rating: Decent
I LOVE OREO CHEESECAKE TOO! (from carls jr.?)
Whee
# Aug 22 2005 at 1:55 PM Rating: Decent
**
257 posts
edit: Whoops. Posted under the wrong news heading...

Edited, Mon Aug 22 15:05:10 2005
Beta?
# Aug 22 2005 at 1:47 PM Rating: Default
I'm wondering why a beta is released to the public.

From all the betatesting I've done whenever a Version number has a letter a or b behind it... Its a Beta version.. :-( .. I hope they are not just throwing beta's at us and actually have some people making sure this stuff works properly before making us download and install it.

On the otherhand... They obviously don't want these problems either. They have been stat to update and fix things on a regular basis. I can remember hundreds of games that would wait months or even a year for the next minifix. So they obviously put their time into trying to keep us happy. And maybe that is why they are forced to throw beta's at us. To relax the community till the real work is done.

Patience is key to testing.. And as a paying customer(community) its hard to be patient!

Edited, Mon Aug 22 14:57:37 2005
Just a game
# Aug 22 2005 at 1:33 PM Rating: Default
Omg its just a game or you depend on this a ur RL thats sad get a RL .




Masuyo - Unicorn
61PLD/30WAR
32RNG/16NIN
Rank 5
they found the problem...
# Aug 22 2005 at 1:06 PM Rating: Decent
and yeah, it was a ddos attack....
Translation
# Aug 22 2005 at 12:57 PM Rating: Decent
*
192 posts
Translation: "We don't know what the hell is wrong with the thing, but if we keep letting the system run with the errors and continue to let the errors happen, maybe we can see what is causing the problem and try to fix it."

Oh well... no system is perfect, and customer feedback (us) is the best way to find out that there are bugs
360
# Aug 22 2005 at 12:36 PM Rating: Default
Im so sick of hearing about xbox 360 and ffxi on it. God ppl are so damn stupid it's going to be the exact same game as the pc/ps2 virsions no new stuff I know it's off topic but im ranting about it and xbox 360 is gonna bomb any way
Tasty!
# Aug 22 2005 at 11:51 AM Rating: Decent
I like oreo cheesecake.
RE: Tasty!
# Aug 22 2005 at 11:54 AM Rating: Decent
mmm that does sound good. Oreo Cheesecake. mmmm
crap
# Aug 22 2005 at 11:46 AM Rating: Decent
oh crap I forgot about that ok he's the sit look at the videos on it. Don't look at the ads. They are the devil. Oh 2 hour maintence today. So lets hear that *********

Oh here's the site:

http://games.teamxbox.com/xbox-360/1178/Final-Fantasy-XI/

"We deeply Apologize..."
# Aug 22 2005 at 11:16 AM Rating: Decent
"We deeply apologize for the inconvenience."

I am sick of these go-nowhere apologies. For the last 3-4 months the service provided by SE has been really bad. Lots of lag, people DCing all the time and way too much maintenence. How bout instead of apologizing, why don't they #1 Fix the f*cking problem already and #2 Offer up a little incentive for our patience, maybe a free month or a 50% month or something. I've been playing since the release on PS2 in the US with no problems up until these recent months. I would just like a little thank you from SE, is that too much to ask?

Now before I get some replies that are all like "Oh quit whining, they are fixing the problem, it will make the game better" or "Get a life, go do something" or some other response, try to see where im coming from, and if you cant do that.... {Please check it.}

end rant.
RE:
# Aug 22 2005 at 3:28 PM Rating: Default
every word u just said from beginning to end is exactly how most of us feel. The annoying thing is that they always take care of such simple problems on time.... were almost at 2x the predetermined 2 hours. Now i know as well as anyone that u cant predict the future, but this seems like an ez fix compared to other issues. Im no programmer, but if they cant fix this quickly, that sadly says a lot about their abilities/priorities. Not even to diss on SE, but this is gettin towards ridiculous. And yea, i also agree about the "we deeply apologive" thing. It used to be, yknow, just something they said to try to be nice, even tho we know they could ezily not really care. But now, it's just annoying lol. Id rather them not apologize anymore. Go ahead and rate me down, im just sittin waitin for the game to come back up.
Just a game
# Aug 22 2005 at 8:31 AM Rating: Decent
Its only a game, theres alot more to do on free time.
I know you guys didn't want gil selling adds...
# Aug 21 2005 at 9:01 PM Rating: Decent
The Goooooogle add puts adds for gil buying on the site.
RE: I know you guys didn't want gil selling adds...
# Aug 22 2005 at 2:56 PM Rating: Decent
Yeah I find them all the time usually the ads by google. about 1 out of six pages navigated to will show you one, If they cant get the membership fee outta you they spam you with ads which offer them some incentive, Since some of these ads are from gilselling(even though most are back doored via google) sites (now so numerous cant name them all) alla is in effect supporting the gilsellers by taking there money to advertise to you. Really sad when you think about it. Now I have also sent emails to the admins and for anyone else concerned you may direct your screenshots, ect to Allakhazam@allakhazam.com This may actually be going somewhere or it could be systems lag but occasionally I find banner ads blocked on the pages, which can be from either my firewall stopping them or alla doing something about them. It may be that there are too many links under various banners that alla cant keep up with them, or maybe they spend so much time on these ads that the TFTD gets postponed. /shrug What can we do v.v
my 2 gil spend wisely
RE: I know you guys didn't want gil selling adds..
# Aug 22 2005 at 3:51 PM Rating: Default
yknow I love my Alla... but now that u mention it, those banners seem to take a long time... and Alla is the slowest loading site ive seen in the past 3 months (dont hate me Alla, I love u, but u big an slow ^^)... ive got cable and at worst wait like half a min to load sometimes ;;
Mulez r fun...ish
# Aug 21 2005 at 1:30 PM Rating: Decent
***
1,362 posts
My mule is shared so I log out every 30 mins to get something for whoever needs it. Basically, every 30 minutes I spend 30 minutes trying to log back on. Tip: When you're logging out, try the basic log out and if that doesn't work immediately, just turn off the power on your PS2 or Ctrl-Alt-Delete on your computer to save you time, and start back up again.
RE: Mulez r fun...ish
# Aug 22 2005 at 10:44 AM Rating: Decent
You should only power down a PS2 or reset your computer if the game has completely frozen up. It is ok to just wait for this fake lost connection d/c to occur.

Your method has the opportunity to corrupt your character data on SE's server. The fake lost connection will at least give the game server a chance to save your character data. The problem is with the login server, not the game server.

Edited, Mon Aug 22 11:45:22 2005
____________________________
Holthaus - FFXI
Siren Server (via Diabolos)
Level 37 WAR, 26 THF, 25 MNK, 20 RDM, 10 WHM, 8 BLM
Smithing 73, Woodworking 60, Bonecraft 53, Clothcraft 52, Goldsmithing 47, Alchemy 3, Leathercraft 1.2
Edsports1 from 1up.com
Click here for my character profile
Click here to view the SummonedHeroes linkshell web site
RE: Mulez r fun...ish
# Aug 22 2005 at 3:07 PM Rating: Decent
Granted it does have the opportunity to corrupt character but power outages and network failures sometimes cannot be stopped. I think what the User what getting at is when your logout fails and you D/c powerdown system you can log back in more quickly. If you wait for logout timeout and D/c then go to a mule for a minute then try and return you are unable too[as if your data was corrupted =P] and are either given a network connection error or an error saying that user is already logged in try again later. Granted you do run the risk of corrupting player data but I have yet to experience such issues(not that I try) but then again every parked mule runs the risk of corruption when maintenace starts.
RE: Mulez r fun...ish
# Aug 22 2005 at 5:07 PM Rating: Decent
You went off subject, but it was noble and I commend you for it.

If you'll notice this original comment:

Quote:
Tip: When you're logging out, try the basic log out and if that doesn't work immediately, just turn off the power on your PS2 or Ctrl-Alt-Delete on your computer to save you time, and start back up again.


Immediately giving up and reseting the power to a computer or PS2 simply because you are unable to immediately logout is not the right solution. That suggests that the game has not frozen up. If a game has completely stopped responding (i.e. your character and everything else in the game is not moving or responding), then and only then should you power down or power reset the system.

Granted, there are plenty of things that will corrupt character data. Following my suggestion of allowing the "fake lost connection" d/c was and still is correct, and it provides a chance to not corrupt your character data.

Edited, Mon Aug 22 18:09:05 2005
____________________________
Holthaus - FFXI
Siren Server (via Diabolos)
Level 37 WAR, 26 THF, 25 MNK, 20 RDM, 10 WHM, 8 BLM
Smithing 73, Woodworking 60, Bonecraft 53, Clothcraft 52, Goldsmithing 47, Alchemy 3, Leathercraft 1.2
Edsports1 from 1up.com
Click here for my character profile
Click here to view the SummonedHeroes linkshell web site
RE: Mulez r fun...ish
# Aug 23 2005 at 1:16 AM Rating: Decent
Quote:
That suggests that the game has not frozen up. If a game has completely stopped responding (i.e. your character and everything else in the game is not moving or responding), then and only then should you power down or power reset the system.


I assume you have not had the issue we are experiencing. For one when something locks up it either has no function or the funtions drop off like dominoes, here you attempt to logout and after the timer hits 5 you can no longer move or cancel the heal. you still get chat log and sythesis results and can still check bazaars and log ect, you just have to wait anywhere from 2-5 minutes to get out which is mearly a D/C (r0) Timeout after so long. <<<This I can deal with
This I couldn't >>>When you try to log back in with the character you are given a network error or an error stating you are already logged in(which lasted more than "several minutes"10-15+easy several times).
Fortunatly I was only crafting and not being depended on by others. I also made the choice to d/c from the game myself which resolved the isses and allowed me to be able to logout and back in within a 2-5 minute window.
Point being: you as the reader have two options when dealing with the issue above(both probably have an similar results when it comes to corrupting Data but you as the end user has to make the desicion). A) Power down eternet after prolonged logout time and get back into game relatively soon to get that RSE chest/level/mission/whatever or B)WAIT to logout WAIT to login.
We're not saying D/C from game and save yourself the 30 seconds to logout, I am trying to assist in informing users on how to get back at the game they love. Not about getting out about getting in, end Rant.
RE: Mulez r fun...ish
# Aug 24 2005 at 11:43 AM Rating: Decent
I applaud that, but does that warrant changing my response into something it is not?

My point was and is to not be too quick to power down or power-cycle a machine using a hard drive. All computer manufacturers recommend this course of action. If you power-cycle too quickly, it's user beware.

I am trying assist in informing users of preserving the machines that they use to play the game that they love as well as preserving their character data for the game that they love. That IMO is more important than getting back into the game the fastest way possible while in the midst of a "rolling" outage which Square kindly asked people to wait and try again later.

End cordial and final response.
____________________________
Holthaus - FFXI
Siren Server (via Diabolos)
Level 37 WAR, 26 THF, 25 MNK, 20 RDM, 10 WHM, 8 BLM
Smithing 73, Woodworking 60, Bonecraft 53, Clothcraft 52, Goldsmithing 47, Alchemy 3, Leathercraft 1.2
Edsports1 from 1up.com
Click here for my character profile
Click here to view the SummonedHeroes linkshell web site
...
# Aug 21 2005 at 6:59 AM Rating: Decent
This has been happening to me off and on for the last month atleast... It's really getting ******* annoying!
Heh
# Aug 21 2005 at 6:32 AM Rating: Decent
Scholar
****
4,511 posts
I can get into the game just fine... it's getting out that's the problem here lol.

My character sits down, the timer starts ticking. And when it reaches 0, nothing happens. I just sit there. Moment later, connection goes to R0, and my percentage crawls down to 0 as well till i finaly disconnect 5 minutes later...
____________________________
[XI] Surivere of Valefor
[XIV] Sir Surian Bedivere of Behemoth
http://na.finalfantasyxiv.com/lodestone/character/2401553/
RE: Heh
# Aug 21 2005 at 9:14 AM Rating: Decent
***
1,505 posts
Exact thing happened to me, logged out but forgot to say something to someone (lol) so I logged back in. Said it, /logout, nothing happened, I get up, /logout again, and R0, % going down.
RE: Heh
# Aug 22 2005 at 4:28 PM Rating: Default
Ok you will all enjoy my d/c problem. So this happens once to two times every 3 hours or so. I will be kicking *** in a group or even soloing an avatar (which reallu pissed me off by the way cause when u d/c on a avatar it kicks you out of battle and you have no warp scroll, death warp pretty much), anyways, everything around me will stop my R will go to 0 it looks like this
s: 71
r: 0
then 5-10 seconds later everything moves then this happens

s: 51
r: 235

so basically every 5-20 seconds the game will jump in and out of freeze motion, im the only person i can see moving for that alotted time. if i zone... i d/c my connection creeps down to zero slowly.... but will not disconnect me from the server. so basically im screwed either way, and usually being the main healer in a group, my group members are screwed too.now the funny thing is. my connection will do this for 5-7 minutes then reset itself. all i want to say is, get a better server that doesnt require so much bandwith SE, or put more servers up, do something so that these d/c will stop happening, i'm willing to bet everyone d/c's at least once a day when it's really important, i just hate the fact we cant play for a solid couple hours without d/cing, and i have a life. I work 6 days a week in a restaurant and maintain a g/f for the last 2 years and go out clubbing, so when its me time... i would like to just play what i pay for, becuase i like to enjoy the time i have playing the game instead of logging in 10 times to see...
"That character/s is already logged in, pelase wait a few minutes and try again" if u feel me rate up, i know most of you do
Question
# Aug 21 2005 at 5:59 AM Rating: Decent
*
123 posts
I've been gettin d/c alot the last week,with the pol error - 4001 message,is anyone else gettin this,or is it just my ****** Satalite net?
RE: Question
# Aug 21 2005 at 6:35 AM Rating: Decent
I have DCed 3 times in the past 3 hours, and couldn't reconnect for a while. This really sucks, i hope they fix this problem soon.
do it now
# Aug 21 2005 at 5:34 AM Rating: Decent
Gee They should just go ahead and take it down for maintance now
« Previous 1 2 3
Post Comment

Free account required to post

You must log in or create an account to post messages.